Your Questions, Answered
-
All sessions are booked directly through our website. Select the session you’d like, choose your preferred available date and time, add any extras you may need, and complete the booking process.
-
If you’re unsure which session length would work best for your vision, feel free to reach out before booking! Let us know what you have in mind, including the number of looks, concepts, or people you’d like photographed, and we’ll be happy to point you in the right direction.
-
We allow you to bring up to 2 guests with you to help make you more comfortable and help hype you up!
-
Yes, we also have creative assistants who help guide poses, adjust wardrobe and accessories, and can help with last second hair or makeup touchups.
BOOKING AND FEES
-
Yes. Your session is not secured until the required $100 booking fee has been submitted.
-
Yes! The booking fee goes toward your total cost, and the remaining balance is due the day of your session.
-
We accept Cash or Zelle only. If paying through Zelle, payment can be sent using the email provided by the studio.
-
Any optional add-ons selected during booking will be reflected in your session total. Additional professionally edited images may also be purchased after your session for $15 per image. If you have questions about a specific add-on or request, feel free to contact us before booking.
PREPARING FOR YOUR SHOOT
-
Once your booking is complete, you’ll receive a confirmation email with the details of your session, including your selected date and time, studio address, and important contact information. Please read this email thoroughly.
-
Your wardrobe will depend on the look and concept you’re going for. If you’re unsure about an outfit or need help deciding what would photograph best, feel free to reach out before your session.
-
Yes, if you plan to arrive right on time. However, if you plan to arrive 15 minutes earlier you can utilize our dressing room and vanity area for any last minute touchups before the session begins.
-
Absolutely! You’re welcome to bring props or personal items that you’d like to incorporate into your photos and help bring your vision to life.
-
We recommend you arrive 15 minutes before your session. This gives you to change, do any last minute touch-ups, and get settled before we begin.
-
After booking, you will receive a confirmation email with all of the session details including the date, time, and studio address. If you do not receive an email please check your spam folder or contact us directly.
-
As soon as you arrive you are welcome to set your things down as you get comfortable. You will be pointed in the direction of the dressing room and bathroom, and then guided onto the set. The first few photos taken will help to warm you up before we begin giving posing directions. At the end you will be given a tutorial as to how you will receive your photos.
-
You can reach us anytime via our contact page, instagram, or email. We aim to respond quickly, usually within one business day.
DURING THE SHOOT
-
Yes! We like to play music that makes you feel the most confident, comfortable, and relaxed. We will ask you what artist you would like to listen to before or during the session.
-
Yes, we will have a monitor displaying your photos as they’re being taken so we can make any adjustments there and then.
-
Yes, as long as they fall within what is included in your booked session and any additional add-ons you’ve purchased. We’ll work with you throughout the shoot to make the most of your time.
-
Yes. If time permits and we do not have another client right after your session you may be able to purchase additional time while you are there.
PHOTO DELIVERY, DOWNLOADS, AND USAGE
-
The number of professionally edited images included depends on the session you booked. You can find the exact number included with each session on our Packages page.
-
From the day you send us your list of favorites, you will receive the final edits within 7 days. The sooner you send us your list the sooner you will receive your photos.
-
Your gallery/download link will be available for 7 days. We strongly recommend downloading and safely backing up your photos as soon as you receive them.
-
A collaborative post between you and 97thStudios is highly recommended. However, we will wait for you to post your favorite photos before we post them to our social media platforms.
CANCELLATIONS, RESCHEDULING, & LATE ARRIVAL
-
Same-day cancellations and no-shows will result in you forfeiting the $100 deposit plus having to pay an additional $100 fee.
-
Yes. Rescheduling requests must be made at least 48 hours before your session and you can only reschedule up to 2 times before your session is automatically cancelled.
-
There is a $25 late fee IF you arrive after 10 min of your session start time.
-
Please contact us as soon as possible using the contact information provided in your confirmation email.
STUDIO, PARKING, AND AMENITIES
-
No, the transition from clean lighting to spotlight is not considered an additional backdrop because it is only a lighting change.
-
Yes! We have plenty of space in the studio for you to bring in any personal items you may need during your session.
-
Yes! Free parking is available either in the lot behind the studio or on the street near the studio entrance.
-
We typically have complimentary water and snacks available for our clients. Our vanity area is also stocked with helpful last-minute essentials such as hairspray, lint rollers, eyelash spoolies, oil-blotting sheets, disposable hair brushes, and other touch-up items.
PHOTO SELECTION & EDITING
-
After your photoshoot, you’ll receive a link to all of the images taken during your session so you can review them and select the photos you’d like professionally edited. Your photos may also be deleted a few months after your session date.
-
We are able to achieve a variety of edits. You can request color grading, creative edits, grain addition, and cropping, among other things to be done to your photos.
-
Within the link that is sent to view your images, you will be able to favorite the photos you would like edited.
-
Yes! If you love more images than are included in your package you can purchase additional photos at $15 each.
REVIEWS
-
Yes! Clients who leave us a review can receive 25% off their next photoshoot with 97thStudios. A link to the review form will be sent out after your session is over.
-
No, your coupon does not expire!
-
Of course! We’re happy to help! You can reach us through our website, email, Instagram DMs, or the contact information provided with your booking. If your question is easier to talk through, we’re also happy to hop on a call and help you prepare for your session.